Sub‑Zero Repair Tacoma (206) 472-1140
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Tacoma · Sub-Zero

Refrigerator Repair

Sealed-system, evaporator and control diagnostics on built-in and integrated Sub-Zero refrigerators.

How it lands on the phone

  1. Fresh food side sitting around 50°F while the freezer is still rock hard
  2. Compressor never cycles off and the cabinet sides are hot to the touch
  3. Water collecting under the crisper drawers and freezing into a sheet
  4. Vacuum door pops back open a second after you close it

What happens on the visit

Temperatures logged at both compartments before anything comes apart, then the sealed system read under gauges and the defrost and control circuits tested in sequence. A Sub-Zero rarely fails in a way that needs guessing — it fails in a way that needs measuring.

You get the cause, the reading it came from, and a firm number for parts and labour. Nothing is opened up or ordered until you have said yes to that number. The bands that number comes from are set out further down this page.

Rest of the work

What it costs

The bands we quote from

Parts and the labour to fit them, grouped the way the faults actually arrive in Tacoma. Once the readings are in, your job sits inside one of these six.

Service call

Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.

You are quoted one firm number from inside the relevant band, agreed with you before a single screw comes out — and the service call comes off that number the moment you approve the work. Nothing is ordered or opened up until then.

Door gasket or seal replacement
$290–$660
Evaporator or condenser fan motor
$310–$700
Defrost heater, thermostat or sensor
$270–$680
Ice maker, water valve or supply line
$260–$780
Electronic control board
$390–$1,000
Compressor or sealed-system repair
$1,440–$3,390

These are ranges, not starting prices. What moves inside one is the part itself and how far the unit has to come out of its cabinetry. For scale, a comparable built-in replacement, before installation and cabinetry work, runs $11,550–$21,190 — which is the comparison worth making before you decide either way.

From the route

What the calls sound like

4.9/ 51,363 reviews

  • Water was pooling under the crisper drawers and freezing into a sheet. Blocked drain, iced solid. Took two visits because the first part was wrong, but he came back and sorted it.

    Everett S.Stadium DistrictJul 2025

  • Fridge side had crept to 51 degrees overnight with a full freezer riding on it. Stalled evaporator fan. He had the motor on the van and it was back at 38 before he left.

    Marissa K.Proctor DistrictSep 2025

  • Both compartments drifted up together after a warm spell. He read it under gauges before touching anything, found the condenser fan motor seized, and had a spare with him.

    Naomi F.North TacomaFeb 2026

Hands seating a new gasket into the channel of a stainless appliance door, old gasket coiled on the mat

Tacoma, WA · On site 8:00 am – 8:00 pm, seven days

Tell us what
it is doing

Model number and the symptom is enough to start. Most faults get named on the phone; the visit confirms it under gauges and the price is agreed before a single screw comes out. The line is answered 24/7.