What we take on
Sealed-system diagnostics under gauges, evaporator and defrost faults, control boards, hinge and gasket work, ice production problems and dual-zone wine storage. Built-in Classic and 600 series, 700 and Designer columns, PRO 48, undercounter units and wine cabinets.
What we turn down
We do not service a dozen other brands, because a technician who sees the same four systems every day gets to the fault faster than one who sees forty. We do not quote a repair over the phone without seeing the unit — a guess that turns into a different number on the day is how people end up feeling cheated. And we do not open anything up before you have agreed a price.
How the money works
Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.
Parts are quoted at the model-specific part, not a universal substitute that fails again in eight months, and the number you approve is the number on the invoice. The six bands those numbers come out of are printed in full on every service page.
Crews are on the road 8:00 am – 8:00 pm, seven days, and the phone is answered 24/7 — so a fault that starts at midnight can be logged at midnight even though the van arrives in the morning.
Who you are dealing with
The workshop has been running in Tacoma since 2019, on the same four systems the whole time. Licensed, bonded and insured. We provide our licence number to customers on request.
