Sub-Zero Repair in Canterwood

What we see here

1. 01 Cubes that drop small or hollow are the ice maker reporting low water pressure, and Sub-Zero's own advice for that symptom is to bring in a plumber before blaming the ice maker.
2. 02 An undercounter ice machine in a bar or pantry empties either by gravity or through a drain pump. Sub-Zero sells its UC-15I both ways, and which one you have decides where a slow drain is looked for first.

On your side of the Shut-Off Line

1. 01 Take the supplier's name from your water bill, or note that the house runs on its own well.
2. 02 Read the model number off an undercounter machine in the bar or pantry; it says whether the drain runs by gravity or through a pump.
3. 03 Small or hollow cubes are Sub-Zero's sign of low water pressure; note when they changed, because a well and a water system answer that differently.

Then the five that apply anywhere, in order: switch, filter, supply valve, fill tube, arm and bin.

Booking

Canterwood's main guard gate admits the guests residents have registered in advance. Once the visit is booked, put the technician on your list and mention the gate on the call.

The $89 visit pays for the trip and the whole diagnosis, and once you approve the repair that $89 is deducted from its price. The phone is answered 24/7; visits run 8 am to 8 pm, Monday through Sunday.

What the visit covers is on the Sub-Zero ice maker repair page. On this water, read Is Well Water Across the Narrows Hard on an Ice Maker first.