Sub-Zero Repair Tacoma (206) 472-1140
Menu

Answers · No ice at all

How Do I Reset a Sub-Zero Ice Maker?

Clear bins of ice cubes in an open stainless freezer compartment while two hands work the gasket along its door

The short answer

Sub-Zero's reset is a plain power cycle: clear any jam, switch the unit off and back on, then give it a full day before judging it.

Check in this order

  1. Turn the ice maker off at the panel before your hands go near it.
  2. Lift loose cubes out by hand and free any caught cube, using no knife or pick.
  3. Press the shut-off arm down firmly without forcing it, and seat the bin level and fully home.
  4. Switch the whole unit off, then on, and turn the ice maker back on until its indicator shows.
  5. Leave everything alone for 24 hours before you check the bin.

Past this line it is a technician's job Sub-Zero Repair Tacoma, (206) 472-1140

Behind the answer

The reset in Sub-Zero’s no-ice guidance is power off and on once the jam is out, not a button sequence.

A reset restarts a stalled cycle and nothing more; a jam that returns, or an empty bin after the wait, belongs to a technician.

Related questions

Should I flip the breaker to reset the ice maker?

Only in the case Sub-Zero names: a shut-off arm stuck up that a firm press will not lower. Its guidance there is the unit's breaker off for 30 seconds, then on. For a plain empty bin, the off-and-on at the unit comes first.

What if the reset brings no ice back?

Then the fault sits beyond anything a reset touches: a shut-off valve left closed, ice sealing the fill tube, or a water valve or ice module that has failed. Tell Sub-Zero Repair Tacoma, (206) 472-1140, which checks you have already made.

Signed
Marta Fennimore
Role
Refrigeration technician — ice systems and water supply
In the trade
12 years
Holds
EPA 608 certified
Checked
Sep 18, 2026

Checked all of it?

Call (206) 472-1140 — it is answered 24/7. Visits run 8 am to 8 pm, Monday through Sunday, and the booking page takes a slot at any hour.